Choosing the Right Service
Using services appropriately ensures that healthcare providers work more efficiently for everybody.
If you are unsure of the service you need, or you need immediate medical advice, call 111. You can now also access NHS111 Online
We offer both emergency (same day) and routine appointments. Monday – Friday between the hours of 8.00am and 6.30pm.
Outside of these hours and including weekends and bank holidays NHS 111 is available.
Some conditions like minor coughs and colds can be managed at home. These online resources offer very helpful information and advise on self-care, and when to call for help.
Mental Health and Wellbeing
Telephone number – 0845 46 47
If you are unable to find NHS dental services or need urgent dental care, call the Aneurin Bevan University Health Board Dental Helpline on 01633 744387.
The helpline is open Monday to Friday between 9am & 4pm and covers Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen.
Your local pharmacist can offer advice on minor health concerns and provide some over the counter and prescription medicines FREE OF CHARGE.
Visit your pharmacist if you are experiencing any of these common aliments:
- athletes foot
- back pain (acute)
- chicken pox
- cold sores
- dry eyes
- hay fever
- head lice
- ingrowing toenails
- intertrigo (rash in skin folds)
- mouth ulcers
- nappy rash
- oral thrush
- sore throat
- vaginal thrush
Get to know the changing ways you can access healthcare, including how pharmacists can help you, by visiting
The opticians can help if you are experiencing any of the following problems.
- Red eye or eyelids
- Dry, gritty or uncomfortable eyes
- Eye discharge or watery eye
- Recently occurring flashes or floaters
- Painful eye
- Ingrowing lashes
- Recent and sudden loss of vision
- Foreign body in the eye
Sexual Health Clinic
Sexual health clinics offer a range of free and confidential services including testing for sexually transmitted infections (STIs), HIV testing, contraception including morning after pill (emergency contraception), free condoms, pregnancy tests, cervical screening.
Please follow the link to access the full range of services offered.
Minor Injuries Unit
A Minor Injuries Unit can treat injuries that are not critical or life-threatening.
Types of injuries treated can include:
- injuries to upper and lower limbs
- broken bones, sprains, bruises and wounds
- bites – human, animal and insect
- burns and scalds
- abscesses and wound infections
- minor head injuries
- broken noses and nosebleeds
- foreign bodies in the eyes and nose
- Crushing or tight chest pain
- Severe breathlessness
- Severe allergic reaction
- Unconscious or very drowsy
- Suspected stroke
- Fitting (new or lasting over 5 minutes)
- Nosebleed lasting longer than 20 minutes
- Bleeding very heavily in the last 30 minutes
- Very unwell child
- Head injuries
- Severe headache
- Traumatic injury (i.e worktool, road traffic accident)
- Suspected spinal injury
- Severe burns and scalds
- Poisoning or swallowing foreign bodies