Town Gate Practice

01291 440065

Sedbury Surgery

01291 626041

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Patient confidentiality is an integral part of the Practice, and all of our staff are aware of their duty of confidentiality. The Practice will pass on necessary information to secondary ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

If you have any queries, comments or complaints that you do not wish to address through reception, then you can contact the Practice Manager Mrs Jean Clement, either by telephone ... [continue] Complaints and compliments

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register

Medication queries

These are best dealt with in the first instance by your pharmacist. Your pharmacist will also give you advice on medication for common ailments. If you receive regular medication, then ... [continue] Medication queries

Minor injuries

There is no longer a minor injury department at Chepstow Hospital. If you sustain an injury you should attend the nearest A & E department. If you are immobilised by ... [continue] Minor injuries

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

When you register with the practice you are entering into a contract with us. Practice Values 1. The practice will manage medical conditions according to the highest standards as defined ... [continue] Patient rights and responsibilities

Practice area

The Practice area is marked on the map below by a thick black line. The Practice area broadly covers the NP16 postcode area and the southern end of GL15. If ... [continue] Practice area

Privacy policy

Please click the link below to read our full Privacy Notice: Download the Town Gate Practice Privacy Notice   This website uses cookies A cookie is a small file, typically ... [continue] Privacy policy

Telephone access to the medical team

If you need to speak on the telephone to a member of the medical team, you may leave your contact number, times of availability, and some details with the receptionist ... [continue] Telephone access to the medical team

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

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